IT Training Wales Courses

IT Training Walesinfo@training4wales.co.uk
01656 737349

Assertiveness Skills Course


Our Assertiveness Skills course is designed to help individuals develop the assertiveness they need in both personal and professional settings. Gain the tools to communicate your thoughts and needs confidently, all while respecting the views of others. Whether you're looking to boost your self-esteem, improve relationships, or excel in the workplace, this course will equip you with essential assertiveness skills.

On this course, you will explore the principles of assertiveness, effective communication, and conflict resolution. Learn to express yourself clearly, set boundaries, and handle challenging situations with composure. Practical exercises and role-playing will provide you with the opportunity to apply assertiveness techniques, ensuring you can confidently navigate various aspects of your life.


Who is this Assertiveness Skills Course for?


This course is ideal for professionals, team leaders, managers, students, or anyone looking to enhance their assertiveness and communication skills. If you want to become more effective in expressing your thoughts, needs, and ideas while maintaining healthy relationships and minimising conflicts, this course is tailored to empower you with the skills to do so.


Assertiveness Skills Course Syllabus


Our Assertiveness Skills course covers a wide range of topics, including understanding assertiveness and its benefits, effective communication techniques, conflict management, and self-confidence building. You will delve into setting boundaries, handling criticism, and saying no without feeling guilty. Learn to express your opinions and needs with respect and confidence. This course is suitable for anyone seeking to improve their assertiveness, from individuals in leadership roles to those looking to enhance their personal relationships and communication abilities.


IT Training Wales Courses

Available Dates 2025

1

16th April 2025
1 Day £195
2

14th May 2025
1 Day £195
3

18th June 2025
1 Day £195
4

24th July 2025
1 Day £195

Assertiveness Skills Course Overview

1
Understanding the Assertiveness Spectrum

Assertiveness is about finding a balance between passive and aggressive communication. In this section, you will learn to recognise different communication styles and how to shift from passive or aggressive behaviors to a more assertive approach in various situations.

2
Building Confidence Through Assertive Communication

Assertiveness requires self-assurance and the ability to express oneself openly. You will learn techniques to build your confidence, such as using "I" statements and adopting a strong, calm voice, so that you can communicate your needs effectively.



What Is Assertiveness All About?


Setting Boundaries and Saying No


One of the key aspects of assertiveness is the ability to set clear boundaries and say no without feeling guilty. This section will teach you how to assertively decline requests and maintain control over your time and energy while respecting others.


Dealing with Criticism and Conflict


Being assertive also involves handling criticism and conflicts in a calm, constructive way. You will learn how to respond to negative feedback and manage disagreements without becoming defensive or passive.


Effective Communication in Challenging Situations


Assertiveness is especially valuable in difficult conversations, whether in the workplace or at home. You will learn practical strategies for navigating tough discussions, ensuring that your point of view is heard and understood without escalating tension.


IT Training Wales Courses

This Course is Delivered at

IT Training Wales Bridgend


We understand that the training environment is a critical factor in the learning process, and our conference room exemplifies our dedication to providing the ideal setting for effective training. From workshops to seminars and various training sessions, our facility in Bridgend is fully equipped to meet your training needs, offering an exceptional and conducive space for both trainers and participants.


Llynfi Enterprise Centre
Heol Ty Gwyn Industrial Estate
Maesteg
Bridgend
CF34 0BQ


We have Free onsite Parking and Free Wifi

This Course is also Fully Funded Through React+

We offer personalised training programs that are funded via ReAct+ funding.
At IT Training Wales, we offer a variety of training programs designed to meet the specific needs of individuals looking to enhance their skills and employability.

Have this course delivered inhouse for your staff

Flexible Locations

You can choose to have the training at your organisation's premises for maximum convenience, or we can arrange an off-site venue of your choice if preferred.

Experienced Trainers

Our trainers are highly skilled and possess expertise in their respective fields. They are dedicated to delivering engaging and informative training sessions.

Comprehensive Materials

We provide comprehensive training materials, including manuals, presentations, and resources, to support the learning process.

Interactive Learning

Our training is designed to be interactive and engaging. We use a variety of teaching methods, including discussions, practical exercises, and case studies to ensure effective learning.

IT Training Wales Proudly Works With

IT Training Wales Courses
IT Training Wales Courses

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Welcome to IT Training Wales

1
Empower Your Future with IT Training Wales

Our educational programs are designed to enhance your skills, boost your career, and secure a brighter future.

2
Engaging and Effective Learning

With our expert instructors and a diverse selection of specialised courses, we ensure that your learning experience with IT Training Wales is not only effective but also enjoyable.